- #WD MY BOOK 3TB HAS STOPPED WORKING UPDATE#
- #WD MY BOOK 3TB HAS STOPPED WORKING DRIVER#
- #WD MY BOOK 3TB HAS STOPPED WORKING FREE#
Do not place the cursor in the list of reports before selecting Action from the menu. Save All Events as (the default evtx file type) and give the file a name. To access the Application log select the keyboard shortcut Please remove any earlier copies of the logs from your OneDrive.
#WD MY BOOK 3TB HAS STOPPED WORKING UPDATE#
Update the Realtek PCIe GBE Family Controller to version 10.012:Īpplication log file from your Event Viewer and post a link here.
#WD MY BOOK 3TB HAS STOPPED WORKING DRIVER#
Update the Nvidia graphics driver to version 376.19: Restart the computer and check whether it has started. Make the change andĬlick on Apply and OK. The options are available on a drop down by clicking on the arrow down to the right of the box. If it is not set to Automatic right click and select Properties, General tab. Check that it has started and that the StartUp type isĪutomatic.
Locate NetTcpPortSharing service in the list. Win+S, type Services, click View local services in the drop down list and press theĮNTER key. Please right click the latest file and upload a copy to your OneDrive a post a link here. The date of the log is given after Chkdsk in the format YYYYMMDD. Expand System Volume Information and chkdsk and you will see pastĬhkdisk logs listed. Click on C and it will generate a list of Folders.
When you open Treesize select Scan from the Menu and you will see a list of drives. Place a shortcut to Treesize on your Desktop, right click the icon and select
#WD MY BOOK 3TB HAS STOPPED WORKING FREE#
Show Command Prompt or Windows PowerShell on Win+X menu in Windows 10:Īn easy way to see past chkdsk reports is offered by Treesize (available on free trial): You may need to add Command Prompt to the TypeĮxit, press the ENTER key and restart the computer. Y when asked whether you wish to run chkdsk on restarting the computer. Make sure you include the spaces indicated. key Type " chkdsk c: /r" without the quotes and press the ENTER key. Right click the Start icon and right clickĬommand Prompt (Admin) on the menu list. Gerry Stourport-on-Severn, Worcestershire, England Enquire Plan Execute Not clear logs whilst you have a continuing problem.įor help with OneDrive see paragraph 9.3: Do not provide filtered files.ĭo not place the cursor in the list of reports before selecting Action from the menu.
Place the cursor on System, select Action from the Menu and From the list in the left side of the window select Windows Logs and System. Win+R, type eventvwr.msc and press the ENTER key. To access the System log select the keyboard shortcut System log file from your Event Viewer and post a link here. Please upload to your OneDrive and share with everyone a copy of your If the report is in a language other than English, please state the language. Please upload the file to your OneDrive, share with everyone and post a link here. You need to allow a minute or two for the file to be fully The system creates a new System Information file each time system information is accessed. įiles in the txt file format are preferred.
Select File, Export and give the file a name noting where it is located. To access your System Information file select the keyboard shortcut Please provide a copy of your System Information file. Many, not all, problems show in the period immediately after the computer has been booted. Please restart your computer and allow 20 minutes for the system to run before uploading information required to help me investigate your problem.
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